General Terms and Conditions and Client Information
1Scope of Application
1.1These Terms and Conditions of the company TANOS GmbH (hereinafter referred to as "TANOS”) shall apply to all contracts concluded between a consumer or a trader (hereinafter referred to as "Client”) and TANOS relating to all goods and/or services presented in the https://shop.systainer.com/uk/
1.2The inclusion of the Client's own conditions is herewith objected to, unless other terms have been stipulated.
1.3A consumer pursuant to these Terms and Conditions is any individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession. A trader pursuant to these Terms and Conditions is any person acting for purposes relating to that person’s trade, business, craft or profession, whether acting personally or through another person acting in the trader’s name or on the trader’s behalf.
2Conclusion of the Contract
2.1The product descriptions in TANOS’s online shop do not constitute binding offers on the part of TANOS, but merely serve the purpose of submitting a binding offer by the Client.
2.2The Client may submit the offer by the online order form integrated into TANOS's online shop. In doing so, after having placed the selected goods and/or services in the virtual basket and passed through the ordering process, and by clicking the button finalizing the order process, the Client submits a legally binding offer of contract with regard to the goods and/or services contained in the virtual basket.
2.3TANOS may accept the Client's offer within five days by transferring a written order confirmation or an order confirmation in written form (fax or e- mail); insofar receipt of order confirmation by the Client is decisive, or by delivering ordered goods to the Client; insofar receipt of goods by the Client is decisive, or by requesting the Client to pay after he/she placed his/her order.
2.4The contract shall be concluded at the time when one of the aforementioned alternatives occurs. Should TANOS not accept the Client’s offer within the aforementioned period of time, this shall be deemed as rejecting the offer with the effect that the Client is no longer bound by his statement of intent.
2.5The period for acceptance of the offer shall start on the day after the Client has sent the offer and ends on the expiry of the fifth day following the sending of the offer.
2.6The contract’s content will be stored by TANOS and will be sent to the Client in writing including these Terms and Conditions and Client Information (for example via e-mail, fax or letter) after the Client has submitted his order.
2.7The Client can correct all the data entered via the usual keyboard and mouse function prior to submitting his binding order. In addition, prior to submitting the order, all data entered will be displayed in a confirmation window and can be corrected here as well, via the usual keyboard and mouse function.
2.8The contractual language is English.
2.9Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client`s responsibility to ensure that the e-mail address he/she provides for the order processing is accurate so that e-mails sent by TANOS can be received at this address. In particular, when using spam filters, the Client must ensure that all e-mails sent by TANOS—or by third parties commissioned by TANOS to handle order processing—can be delivered.
3Right to Cancel
Consumers, which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to the right of cancellation. Detailed information about the right of cancellation is provided in TANOS’s instructions on cancellation.
Verlinkung zu den Widerrufsinformationen
4Price and Delivery Costs
4.1Unless otherwise stated in the product descriptions, prices indicated are end prices and include the statutory value-added tax. Any possible additional delivery and dispatch costs are specified separately in the respective product description.
4.2Payment can be made using one of the methods mentioned in TANOS’s online shop.
4.3If payment in advance has been agreed upon, payment shall be due immediately upon conclusion of the contract.
4.4When payments are made using a payment method offered by PayPal, handling of payments takes place via the payment service provider PayPal ((Europe) S.a. r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter called “PayPal”) subject to the PayPal terms of use which can be viewed at: https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full?locale.x=en_GB. In case the Client has no PayPal account, the conditions applicable for payments without PayPal account will be effective. They can be viewed at: https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.
4.5If a payment method offered via the payment service "Klarna" is selected, the payment will be processed via Klarna Bank AB (https://www.klarna.com/international/, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). More information and Klarna's terms and conditions can be found here: https://www.klarna.com/uk/terms-and-conditions/
4.6In cooperation with Klarna Bank AB (publ) offer Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options invoice, hire purchase and instant transfer. The payment is made to Klarna in each case. You can find more information and Klarna's terms of use here. https://www.klarna.com/international/terms-and-conditions/
5Shipment and Delivery Conditions
5.1Goods are generally delivered on dispatch route to the delivery address indicated by the Client, unless otherwise agreed. For the transaction procedure the delivery address specified by the Client in the ordering process shall be applicable.
5.2Should delivery to the Client not be possible, the assigned transport company returns the goods to TANOS and the Client bears the cost for the unsuccessful dispatch. This shall not apply if the Client is not responsible for the event that entails the impossibility of delivery, or if he/she has been temporarily impeded to receive the ordered goods, unless TANOS has given notice to the Client in an adequate period of time prior to the delivery.
5.3TANOS reserves the right of partial delivery. In this case TANOS informs the Client at which point of time all installments will be delivered. Delivery should be completed within a reasonable period of time. Additional costs will not be claimed for such partial delivery. However, if the Client has asked for partial delivery, TANOS reserves the right to charge the Client the additional delivery costs.
5.4The risk of accidental destruction and accidental deterioration of the sold goods shall in principle be transferred to the Client when they come into the physical possession of the Client or a person identified by the Client to take possession of the goods. Should the Client act as a trader, the risk of accidental destruction and accidental deterioration in the event of a sale by dispatch shall be transferred upon delivery of the goods to a qualified transport person at TANOS's place of business.
5.5Collection by the Client is not possible for logistical reasons.
6Liability for Defects
6.1The statutory rights of defects apply.
6.2If the Client is a consumer and he uses his short-term right to reject the product, he has to return the product at his cost.
7Special Conditions for the Processing of Goods According to Client's Specification
7.1The Client shall indemnify TANOS from claims of third parties asserted against TANOS in connection with a violation of their rights by TANOS’s contractual use of the Client’s content. The Client shall also bear the reasonable costs required for the necessary legal defense, including all court and lawyer's fees according to the statutory rate. This shall not apply if the Client is not responsible for the infringement. In the event of claims by third parties, the Client shall be obliged to provide TANOS promptly, truthfully, and completely with all information that is necessary for the verification of the claims asserted for a corresponding defense.
7.2TANOS reserves the right to refuse processing orders, if the content provided by the Client for this purpose violates legal or official prohibitions or morality. This shall apply in particular to the provision of content that is anti-constitutional, racist, xenophobic, discriminatory, offensive, or youth-endangering, and/or if it glorifies violence.
7.3If, according to the terms of the contract, TANOS owes the delivery of the goods as well as the processing of the goods according to certain specifications of the Client, the Client shall make available to the operator all contents required for processing such as texts, images or graphics in the file formats, formatting, image and file sizes specified by the operator and shall grant the operator the necessary rights of use. The Client is solely responsible for the procurement and acquisition of rights for such content. The Client declares and assumes responsibility that he has the right to use the content provided to TANOS. In particular, he shall ensure that no third-party rights are infringed thereby, in particular copyrights, trademark rights and personal rights.
8Law and Jurisdiction
8.1If a Client acts as a consumer pursuant to Section 1.2, any contractual relationships between the parties are governed by the law of the country where the Client has his habitual residence. The UN-Convention on Contract for the International Sale of Goods is excluded. Moreover, the courts of the State where the Client is domiciled will have exclusive jurisdiction over any dispute relating to these relationships.
8.2If a Client acts as a trader pursuant to Section 1.2, any contractual relationships between the parties is governed by the law of the Federal Republic of Germany. The UN-Convention on Contract for the International Sale of Goods is excluded. Moreover, the courts of the State where TANOS has his place of business will have exclusive jurisdiction over any dispute relating to these relationships.
9Alternative dispute resolution
The TANOS is neither obliged nor prepared to attend a dispute settlement procedure before an alternative dispute resolution entity.
Stand: September 2026
Copyright notice: This revocation instruction was created by the specialist lawyers of IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de)
